Off-Premise Dining: Boom or Bust? A Reality Check for Restaurant Operators

Restaurant Delivery Rush

Introduction Off-premise dining has become a significant part of the restaurant industry, accounting for 30% of sales nationally. However, thriving in this space requires a distinct strategy compared to traditional dine-in operations. From delivery app rankings to profitability tracking, off-premise dining presents unique challenges that restaurant operators must address to succeed. 1. Understand the Game: […]

From App to Ally: Transforming Delivery Customers into Loyal Regulars

Restaurant Staff Reaching Out To Customer Delivery app strategy

Using the Delivery App Strategy, The rise of reservation and delivery apps like OpenTable, Grubhub, and UberEats has transformed the hospitality landscape. While many restaurant operators view these platforms as costly necessities, they also present untapped opportunities to enhance revenue and profitability. By rethinking how we use these tools, we can revolutionize customer relationships and […]

The Hospitality Flow: Guiding Your Team to Success, Naturally

Restaurant Staff Collaboration

In the hospitality industry: Hospitality team success matters, much like a river flows along the path of least resistance, employees naturally gravitate toward the easiest way of completing tasks. With restaurants requiring significantly more staff than other retail businesses to achieve similar sales, it’s crucial for leaders to design systems that guide teams toward success […]

Beyond Takeout: Unveiling the Hidden Potential of Off-Premise Dining for Restaurants

Restaurant Dining

Off-premise dining potential has evolved into a major revenue driver for fast casual and casual restaurants. Beyond takeout, this segment of the hospitality industry holds untapped opportunities. By unlocking the hidden off-premise dining, restaurants can boost profitability, attract new customers, and enhance overall brand loyalty. Here, we unveil three transformative strategies to help restaurants thrive […]

Behind the Kitchen Door: Are You Blind to Your Restaurant’s Blind Spots?

Restaurant Kitchen Chaos restaurant’s blind spots

Have you ever wondered what’s happening behind the kitchen door of your establishment? Many restaurateurs overlook their restaurant’s blind spots—those hidden inefficiencies or missteps that can lead to financial loss or operational failures. If your restaurant lacks formal guidance, training, or job assignments for crucial tasks like stock counts, you might be operating in the […]

Don’t Let Delivery Apps Devour Your Hospitality Soul: A Guide to Mastering the Two-Tiered Table

Restaurant Customer Service Improvement Strategies

Delivery app benefits have transformed the hospitality industry by creating new channels for reaching customers. However, when these platforms are not optimized effectively, they can undermine your restaurant’s core values of hospitality and experience. By rethinking how we use delivery apps like UberEats and Grubhub, restaurants can convert these tools into powerful drivers of profitability […]

From Assumptions to Profit: How Data-Driven COGS Management Can Boost Your Restaurant’s Bottom Line

Data-Driven COGS Management

Data-driven COGS management is the cornerstone of financial success in the restaurant industry. Assumptions, especially in back-of-house (BOH) operations, can lead to inefficiencies, waste, and lost profits. By focusing on the details and relying on hard data, you can transform your restaurant’s bottom line and unlock significant profit-boosting opportunities. 1. Understanding the Impact of Data-Driven […]